TPV and digital receipts: how to sell 30% more without changing TPV

TL;DR. A digital receipt isn't just "saving paper". It's a second sales channel your customer carries in their pocket. With a QR code linking to your website, a WhatsApp message and a product catalog, you can go from 2 extra sales/month to 8 or 10. The key is configuring it in 20 minutes, not changing your TPV. If you use Tactil, ICG, Bridge or Clover, the function already exists—you just need to activate it.

Why digital receipts sell more

When a customer pays at a traditional POS, they get a paper slip that gets lost. When they receive a digital receipt with:

• A QR code to your website or online store.
• A message with your WhatsApp.
• A catalog of products or services.
• A discount code for the next purchase.

That receipt becomes a second point of contact with built-in sales.

78% of Spanish consumers prefer digital receipts over physical ones (Nielsen, 2025). 45% keep the receipt to buy again.

How to set it up in 20 minutes (any TPV)

Step 1: Activate digital receipts

In Tactil, ICG, Bridge or Clover, find:

• Settings → Receipts → Digital or Email/SMS receipt.
• Check: "Include website QR", "Include WhatsApp".

You don't need a technician. It's just a checkbox.

Step 2: Add the QR to your website or store

Your website needs:

• A featured product or monthly offer.
• A "Buy now" button leading to cart or form.
• The QR points directly to that section.

Quick tool: generate the QR at qrcode-monkey.com or goqr.me and link it from your site or TPV.

Step 3: Include WhatsApp with a pre-written message

Instead of a standalone number, show:

Lost something? Message us 👉 hello@youremail.com

Or with WhatsApp:

Thanks for your purchase! Want to order again? Write "Orders" to WhatsApp and we'll serve you right away.

This doubles the repeat rate in businesses that try it.

Step 4: Add a discount code

10% off the next purchase, valid 15 days. Customers save it and come back.

Step 5: Measure

• How many scan the code?
• How many message WhatsApp?
• How many use the discount?

In 2 weeks you know if it works.

Real cases that work

Hair salon in Irun

• Digital receipt with QR to book online.
• Message: "Your next cut, 10% off".
• Result: 30 new bookings/month directly from receipts.

Tapas bar in Donostia

• QR to Instagram + WhatsApp.
• Message: "Liked it today? Share and get dessert free next time".
• Result: 15% more repeat visits, 8% more social traffic.

Clothing store in Elgoibar

• QR to website with featured product.
• WhatsApp with complete catalog.
• Result: 12 online orders/month that didn't exist before.

The error that kills digital receipts

Making it "just to be modern". A digital receipt without a QR, WhatsApp or offer is just... another digital receipt. It sells nothing.

Frequently asked questions (FAQ)

Does every TPV have digital receipts? Most do. In Tactil, ICG and Bridge it's included. In Clover there are modules. If your TPV is old and doesn't have it, ask for an update.

Is it expensive? No. Digital receipts are an included feature. What costs is having a website or WhatsApp to point to.

Do customers prefer paper? Less than you think. Among younger businesses, 80% prefer digital. Among over 55s, 40%. Offer both the first week: "Do you prefer paper or digital?".

What if my website doesn't sell? Then point to Instagram, to a WhatsApp, to a PDF catalog. You don't need an online store.

How long does the discount last? 15-30 days is enough. If it's unlimited, the customer never uses it.

What if I don't have a website? Make a simple landing page with your top 5 products and a WhatsApp. Costs 0€ with Canva or Linktree.

In summary

• Activate digital receipts: 5 minutes.
• Add QR + WhatsApp + offer: 15 minutes.
• Measure results: 2 weeks.
• Sell more: 1 month.

You don't need to change TPV. Just activate a feature almost all already have.

At AdimenAi (Elgoibar, Gipuzkoa) we configure your TPV to issue digital receipts connected to your website, WhatsApp or CRM. First checkup is free.

📞 +34 650 60 90 28 · Get in touch